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PostPosted: Wed Dec 31, 2014 10:36 am 
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Joined: Fri Aug 02, 2013 7:50 am
Posts: 15
We have had some reports where users cannot login to the InDesign panel on some installations of Mac OS.

The problem seems to be caused by a permissions problem in the user directory.

Here's some references which briefly explain the issue:
http://www.macissues.com/2014/04/11/how ... s-in-os-x/
https://discussions.apple.com/thread/5798490

To fix the user permissions, please follow the following steps:

  1. Restart your computer holding down Command + R to restart in recovery mode. http://support.apple.com/en-us/HT4718
  2. On the Utilities screen, select Utilities > Terminal from the main menu at the top of the screen.
  3. Type in “reset password” and hit enter. This opens the “Reset Password dialog.
  4. Select your startup disk, and click the “Reset” button at the bottom of the dialog in the Reset Home Folder Permissions and ACLs section.
  5. Restart your computer normally, and things should now work.


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